WhatsApp link previews: how they work and why og:image dimensions matter more here
WhatsApp generates link previews for URLs shared in chats using og:title, og:description, and og:image. The preview appears after a short delay while WhatsApp's servers fetch and cache the page. The critical difference from other platforms: WhatsApp has a strict 300 KB image size limit. If og:image is larger than 300 KB, WhatsApp shows no image at all.
How this is calculated
A 1200x630 PNG can easily exceed 300 KB, especially with photographic content. The fix is to use JPEG for the OG image at 80-85% quality, which typically keeps a 1200x630 image under 200 KB while looking identical for social preview purposes. WhatsApp also requires the image to be at least 200x200 pixels. If the page has multiple og:image tags, WhatsApp uses the last one. The preview is cached on WhatsApp's servers, and unlike Facebook or LinkedIn, there's no public debugger to force a refresh. To test changes, send the URL with a cache-busting query parameter in a chat to yourself.
Verdict
OG image file size is the number one issue with WhatsApp previews. Keep it under 300 KB, use JPEG, and test by messaging yourself. Once WhatsApp caches a bad preview, it's hard to fix without changing the URL.
